Category Archive :Case Study

We receive lots of wonderful letters from our clients and we wanted to take the opportunity to share some of them with you. Below you’ll find a recent letter that we found particularly moving, written to this lady’s Befriender. Pippa, our CEO, says, “It was a lovely surprise to receive a poem and such a nice way to hear how our clients feel about our service.” We’ll let the poem speak for itself.


It wasn’t just because I was lonely. I lied!  Yes it was!  The darkness was always there, waiting, creeping stealthily from the shadows to encompass me and squeeze the tears from my eyes. I had thought I could sing my way through bereavement and joined two choirs but the pain lingered on. “If you’re happy and you know it, clap your hands.”  I whispered, “Not me!” I was just a miserable old git, the mirror confirmed it.

“When I needed a neighbour were you there?” I asked. I wrapped myself in a cocoon of self-pity and could not escape through the tangled threads. “What is this life if full of care?” wrote W.H.Davies.

“Pick yourself up, dust yourself down and start all over again.” I sang along with Frank Sinatra. Easier said than done!

No longer able to drive left me devastated. My only trips out were to the hospital. Sitting waiting for hours just for five minutes with a doctor; or worse being admitted and treated as though my brain had already left my crumpled body was humiliating. I watched the telly too much. I searched the internet for help. So many phone calls. It was not in vain.  In October ’18 my guardian angel answered my call. Hooray! I could stop telling Mrs May what to do or shout answers to quiz programmes. CAROL had arrived!  She shared my troubles, laughed at my jokes and made me realise that my nightmares were over.

It was ok that my bathroom had flooded, my microwave had died and my washing machine was washed out. I even coped with a power cut stranding me in the dark and trapping me in my electric recliner chair. My young carers thought this event was hilarious and did not understand my terror. They believe that whatever was stopping me running a marathon or swimming the channel was curable. Sadly not!

Now I could share my experiences with Carol and tragedy became bearable. I began to see the funny side of life again. I could share events in my life. Tell her about my distant family; my uncle who  survived the Somme and left me a treasure of his written and voice recordings of his experiences.

Life has to go on but there are times when being alone  causes me to panic. A trouble shared is a trouble halved is very true, thanks to Carol.

Thank you to all at West Norfolk Befriending for helping me make my days left on this planet a time to enjoy.

To  Carol, “Thank you for being my friend.”

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