What we do

West Norfolk Befriending aims to reduce social isolation by providing a link to the outside world. We match isolated older people with trained, DBS-checked volunteer Befrienders who will visit on a regular basis.

Our service helps clients:

  • Enhance their quality of life
  • Maintain their independence
  • Reduce isolation
  • Improve their physical and mental well-being
  • Identify risks to health and environment

We facilitate reintegration to community life wherever possible. Clients are frequently signposted to other services and organisations that may be able to help them.

West Norfolk Befriending does not currently charge for its services. It is funded through a variety of grants and donations. 


West Norfolk Befriending accepts referrals from concerned friends and relatives as well as professionals working with clients, or we are happy to accept self-referrals. If you are looking to make a referral, please call the office or request a call-back using our contact form. Referrals can be made over the phone.

For more information about our service, please contact us.